Refund policy

We do not accept returns for change of mind. All items or units sold in our online store is sold as is . Please make sure before buying you look closely at the pictures before purchase.

In-case there's an eligible for a return having spoken to our staff members, your item must be in the same condition that you received it,no scratches,dents, gauges, veneer chips and no broken pieces on the furniture, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at slick.junkiez@yahoo.com. Please note that returns will need to be sent to the following address: 35 Blvd D'Anjou Locall 33 Chateauguay

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package(furniture). Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at slick.junkiez@yahoo.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like heavy furniture (credenza,dressers, coffee tables ,bar and anything that relate to wood in a large format). Items that can be returned are only accessories on wall or wall hanging items (such as arts,sculptures,wall sconce etc).Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at slick.junkiez@yahoo.com.